Return & Refund Policy

We strive to ensure customer satisfaction. Please read our return and refund policy carefully.

1. Exchange

• Exchanges are accepted only for damaged, defective, or wrong products.
• Customers must raise an exchange request within 48 hours of delivery.
• The product must be unused, unwashed, and in its original packaging.
• An opening video is mandatory for all exchange requests.

2. Non-Returnable Items

• Products damaged due to misuse.
• Items purchased during clearance or sale (unless defective).

3. Refunds

• Once the returned item is received, inspected, and approved, the refund will be initiated.
• Refunds will be credited to the original payment method used during purchase.
• Refund processing may take 5–7 business days after approval.

4. Shipping Costs

• Shipping charges are non-refundable unless the return is due to our error.